Specification & Sales Services | Relcross Door Controls
We offer a free technical specification and advisory service to assist you in the correct choice of equipment. We keep substantial stocks of most products. Our team of trained specifiers will discuss problems, offer guidance, make recommendations and, most importantly, help on-site if difficulties should occur.
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Where deemed appropriate, Relcross Door Controls will arrange for a technical representative/engineer to attend the site to investigate a reported fault. Before site attendance, we will endeavour to resolve all issues via telephone, email, or alternative electronic methods. This may entail requesting photographs or videos of installations.
A purchase order (and pro forma payment) will sometimes be required before site visits. Alternatively, our services may be provided free of charge initially. However, where it is subsequently proven that the issue was not a direct result of faulty manufacture or defective materials and it is proven that the problem is due to other factors (incorrect installation, wiring, incorrect specification, abuse, misuse, etc.), a minimum charge of £250.00 will be made.
Please note. All visits are restricted to UK Mainland sites and will be undertaken at the sole discretion of Relcross Ltd (trading as) Relcross Door Controls by prior arrangement and agreement.
Specification & Sales Services are available here:
Relcross Limited
(trading as)
Relcross Door Controls
Hambleton Avenue
DEVIZES
Wiltshire
SN10 2RT
United Kingdom
T: ++ 44 (0) 1380 729 600
F: ++ 44 (0) 1380 729 888
With a supportive process to aid the installation of high-performance door hardware solutions, potential callbacks relating to installations will be limited. In addition to this support, we will guide the post-installation phase to aid overall property management. Furthermore, you can be assured that product spares are available should they be required.
LCN Door Closers | Von Duprin Exit Devices | Schlage Locks
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Relcross Limited (trading as) Relcross Door Controls | Hambleton Avenue | DEVIZES | Wiltshire | SN10 2RT | United Kingdom | T: ++ 44 (0) 1380 729 600 | F: ++ 44 (0) 1380 729 888 | E: sales@relcross.co.uk