Privacy Policy & Cookies

 

Relcross Ltd takes a proactive approach ensuring the necessary steps are taken to protect users' privacy. www.relcross.co.uk complies with all UK national laws and requirements for user privacy. This privacy policy relates to www.relcross.co.uk (owned by Relcross Ltd) and governs the privacy of all users. It sets out all areas where user privacy is concerned - outlining the obligations & requirements of users, www.relcross.co.uk and Relcross Ltd. Additionally, this policy details the way www.relcross.co.uk processes, stores and protects user data & information.

Use of Cookies

www.relcross.co.uk uses cookies to improve the user's experience. Where applicable www.relcross.co.uk uses a cookie control system enabling the user (on their first visit) to allow or disallow the use of cookies on their computer/device. This system complies with recent legislation requiring websites to obtain explicit consent from users before placing cookies (or reading files such as cookies) on users' computers/devices.

Cookies are small files saved to users' hard drives - tracking, saving and storing information about user interactions and usage of websites. This method allows a website (through its server) to provide users with a tailored experience. Users are now advised that if they wish to deny the use and saving of cookies to their hard drive they should take necessary steps within their web browser's security settings to block all cookies from that particular website and its external serving vendors.

www.relcross.co.uk uses tracking software to monitor visitors in order to better understand how the site is used. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google's privacy policy here for further information (http://www.google.com/privacy.html).

Other cookies may be stored to your hard drive by external vendors when www.relcross.co.uk uses referral programmes, sponsored links or adverts. These cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting Relcross Ltd via www.relcross.co.uk do so at their own discretion and provide personal details at their own risk. Personal information is kept private and stored securely until it is no longer required, as defined in the Data Protection Act 1998 (http://www.legislation.gov.uk/ukpga/1998/29/contents). Every effort is made to ensure the email submission process is safe and secure. Users are advised, by way of this policy document, that use of the email processes available via www.relcross.co.uk is entirely at their own risk. Relcross Ltd, via www.relcross.co.uk, responds to enquiries submitted by providing information about the products and services available. Relcross Ltd will not use your details to subscribe you to any email newsletter programme without your express permission. Users' details are not passed on to any third parties.

External Links

www.relcross.co.uk includes only quality, safe and relevant external links. However, users should always adopt a policy of caution before clicking any external links via www.relcross.co.uk. Relcross Ltd cannot guarantee or verify the contents of any externally linked website despite its best efforts. Users click on external links at their own risk - www.relcross.co.uk and Relcross Ltd cannot be held liable for any damages or implications caused by such actions.

Adverts and Sponsored Links

www.relcross.co.uk may contain sponsored links and adverts. These will be served typically through our advertising partners, having detailed privacy policies relating directly to the adverts they serve. Clicking adverts will send you to the advertiser's website through a referral programme which may use cookies to track the number of referrals sent from www.relcross.co.uk. This may include the use of cookies which, in turn, may be saved on your hard drive. Users should note that they click on sponsored external links at their own risk and that www.relcross.co.uk and Relcross Ltd cannot be held liable for any damages or implications caused by such actions.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms available via www.relcross.co.uk are undertaken according to the terms & conditions and privacy policies held respectively by each social media platform. Users are advised to use social media platforms with due care and caution with regard to their own privacy and their own personal details. www.relcross.co.uk and Relcross Ltd will never ask for personal or sensitive information through social media platforms. Relcross Ltd encourages users, wishing to discuss sensitive information, to contact them through primary communication channels such as direct telephone or email communication.

Shortened Links in Social Media

Relcross Ltd, through its social media platform accounts, may share web links to relevant web pages. By default, some social media platforms shorten lengthy url's (web addresses). Users are advised to be vigilant before clicking any shortened url's published on social media platforms accessed via www.relcross.co.uk. Relcross Ltd cannot be held liable for any damages or implications caused by such actions.

Resources & Further Information

 

Relcross Ltd, Hambleton Avenue, DEVIZES, Wiltshire, SN10 2RT, United Kingdom, t: ++44 (0)1380 729600, f ++44 (0)1380 729888,

                                                                                         e: sales@relcross.co.uk
Copyright © 2017 Relcross Ltd  |  All Rights Reserved
Relcross Ltd
Hambleton Avenue
Devizes
Wiltshire
SN10 2RT

t: 01380 729 600

w: www.relcross.co.uk
e: j.livesey@relcross.co.uk
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